Changing or Rescheduling Your Knowledge Exam

IDC’s curriculum is updated every two (2) years to account for rapid industry changes, new terminology and legislation, the latest research, enhancements to best practices, and shifting demographics. 

All Candidates must take the knowledge-based exam during the calendar year that is elected in the application process. The calendar year ends on December 31st, although some testing centers may not be open on the 31st. Therefore, Candidates are instructed to plan for the exam with plenty of time for holiday schedules.

If, for any reason, a candidate does not complete the knowledge-based exam by December 31st, there will be a $350 exam change fee. This change fee only applies to Candidates who are currently enrolled, and it includes the 2018/2019 online version of the study guide. If you wish to purchase a hard copy of the most recent study guide, the total exam change fee is $500.

Rescheduling the Test
Exam scheduling is offered through PAN. You will receive a link in email that allows you to choose a testing center within a certain radius from your home or office. To see a listing of cities with testing centers, click here.

Late Cancellations
Occasionally, situations arise in which Candidates are not able to take their knowledge based exam. There is no fee to reschedule the exam within 48 hours of the test. Simply log-in to the PAN system, and reschedule your exam. 

Any changes within 48 hours of the test, however, is considered a late cancellation and will require a $350 exam change fee. There are no exceptions to this "late cancellation" rule. 

I Registered for 2018, But Now I Need to Move to Another Month
If you have not scheduled your 2018 test and need to move your exam to another month, you may do so by completing the form below. There is no charge. Please note: Use of this form is invalid if you have not registered for the 2018 exam.
Questions? Call us today at: 1-800-983-6192
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